Frequently Asked Questions
Everything you need to know about your AJR Store shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $7.50 applies to smaller orders.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking our 'True to Fit' customer reviews.
What payment methods do you accept?
AJR Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has been placed?
Yes! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.
Are your clothing materials ethically sourced?
Sustainability is at the heart of AJR Store. We partner only with manufacturers who adhere to fair labor practices and prioritize eco-friendly textiles like organic cotton and recycled polyester.